Managing your Products

December 21st, 2010

How well do you manage your Products?  Do you know the location, and quantities, and quality of the Products you sell?  Is this information up to-date?  Do you know at any moment, the dollars you have invested in your Product inventories?

If I change the word Products to Money and ask the same questions.  How do the answers for Money compare with the answers for Products?  Do you have the same confidence in the answers you get from your Business Control (ERP, MRP, etc) system for Products as the answers you get from your bank and investment portfolio?

Studies show that 52% of the businesses that sell Product, would answer the questions with “no way”, “I wish”, “it is not possible”, “my inventories are always wrong”, etc. etc.  For the Product businesses in the world, many have gotten used to not having good control of their Products, and spend large amounts of money to compensate for this lack of control.  Some of the costs are:

  • You have already purchased an ERP system or some type of Inventory Control System that give marginal results at best.
  • You have regular “physical” inventories to “check” the quantities.
  • You have expensive personnel (your management) doing “physical” checks for verify that you have enough parts to ship for an important customer.
  • You pay premium freight charges to ship your product that you had to expedite when you found out the inventory quantities were wrong.
  • You pay overtime to get product that was supposed to be on the shelf … and wasn’t … built and staged to ship.

This list could go on for a long time and you probably have a list with more cost that you experience because you simply didn’t know what Product you had available when it came time to ship.

Now inventory is not a new concept.  Businesses have been dealing with inventories for a long time.  So why do so many businesses struggle with poor information about the single largest expenditure and cost the business has?  Some believe that this is the “nature of the beast”.  Others believe that their employees don’t have an adequate “discipline” to manage accurate, timely inventories.  And still others think that their business is “different” and it is not possible to have accurate inventories with their type of Products.  Some companies have struggled for such a long time and spent large sums of money on inventory systems, that they just give up and resort to frequent physical counts. 

Before you give up, let me state: “about 48% of the businesses in the world do have accurate inventories”.  If you don’t, you can, and we will discuss some of the requirements for getting accurate inventories.  But first, why don’t you check on your inventory now and get an idea of just how accurate your systems are.  Here are some quick steps to evaluate your inventory accuracy:

  1. Select 10 part numbers that are a good cross section of the inventories that your business has.
  2. Check what your computer system shows you have available in inventory.
  3. Have someone familiar with your inventory go out and count the 10 parts.
  4. Score the results.


  1. Of the 10, how many of the counts were 100% correct?           _______
  2. How long did it take to count the 10 parts?                                    _______
  3. How many of the parts were in multiple locations?                    _______
  4. How many of the parts were in multiple containers?                 _______
  5. What were some of the reasons given for why your counts were not 100% correct?

If you had 100% correct counts, congratulation.  You are part of the 48% with accurate inventories.  If not, send me your results at and we will provide you some feedback.

In the next BLOG, I will start to address some of the reasons for inaccurate inventory as well as some of the solutions.  Happy counting!

Managing Your Business

December 21st, 2010

This is an introduction of a topic which will have many BLOGS in the future. 

Most businesses make their money by offering either a Product or a Service or both.  Key to managing the business is how well the Product or Service is controlled.  Product management starts with an accurate, timely inventory of the Product and its components.  Service management starts with an accurate timely tracking of people, activities, hours, etc.  Later BLOGS will start to discuss processes and methods for effective management of Products and Services.

The purpose of GlobalLink Network

August 26th, 2010

I named my company GlobalLink Network as a description for the service that would be performed by the business.  GlobalLink means just that: the ability to link people, processes, and technology anywhere in the world.  The Internet has opened up possibilities that were never considered when I first was getting into technology in the early 70′s.  While the possibilities are endless as to how we might link person to person, in the business IT field, we are still burdened with 1970′s type systems.  In my intro of myself I mentioned how tough change is.  The large investments in IT technology in the 70′s and 80′s make change difficult and expensive for many large companies that depend on old systems (and ideas) for running their business.

We are all familar with the Social Networking systems like Facebook, Twitter, LinkedIn, etc., but most of the business systems in operation today have applications from 2 or 3 decades ago, with the latest technology changes being the addition of e-Mail and Websites.  Part of my Blog will be to introduce small “social” changes to businesses that don’t require changing everything all at once … just starting a Continuous Improvement path to the future.  Welcome to the journey!

The second part of my company name is Network.  In this age of Aggregation, networking with others to create new business offerings that were not possible in the past, will lead to a business “revival” and pave the way for a new economy.  Most of us are starting to understand that the new economy will require each of us to “make our job” if we are to find work that will allow us to continue (or improve upon) a lifestyle that we once knew.  Networking is key to that search for work or a career.


August 26th, 2010

My name is Arnie Oseland and I have been in the technology field for about 40 years.  While my title and job function has changed during these years, I have always performed in some very basic roles. 

The first is that of a Problem Solver.  I don’t know if it is my mathematics background or my love of games (or both), but I love a challenge.  The challenges that I have enjoyed most are bringing technical solutions to business problems. 

The second role is one of a Teacher.  I started as a high school teacher of mathematics and science but have had countless experiences of “teaching” throughout my business career.  Training users in the use of new technology is one of the keystones of successful implementation.

The third role is being a Consultative Sales leader.  As a Principal Consultant, Senior Marketing Manager, President, and Business Owner, all require me to convince people to do things that they may not have done if left to their own directions.  Endorsing and accepting Change is hard for all people, but initiating change from “this is how we always did it” to new technically support procedures can be difficult to accomplish without strong leadership.

My posts come to you based on my experience of being involved in early computing solutions in the 70′s with IBM, through several technology companies that I started and lead, through many years of performing as a “player-coach” as a Principal Consultant.

Thanks for your interest.

Hello world!

August 26th, 2010

Welcome to GlobalLink Network.  This marks the beginning of my blog about tools and techniques supporting global business practices. I will provide regualr posts about concepts and tools that may assist you to be more productive with your global business.  I welcome all ideas and feedback from subscribers that enhance the quality and usefulness of this blog.  Thanks for stopping by!  Arnie Oseland